What is your cancellation policy?
Our cancellation policy is for a full refund if the reservation is cancelled 3 weeks before the arrival date. With less notice, a full refund is given if we can rebook the space.
Can we have a late check out?
We probably can’t promise a late check out because we need that time to get the suite ready for the next guest
Can we check in early?
We can’t promise an early check in because our check out time is 11 and check in time is 2. We need that time to make sure everything is perfect for you.
Do you have air conditioning?
No. Rarely do we need air-conditioning on the coast of Maine. We have both table-top fans and floor fans in each of the rooms and we have abundant large windows. There is often an on-shore breeze that keeps our temps pretty cool.
Do you have Wifi?
Yes, we have free wifi.
Do you have a restaurant or food available?
We have a continental breakfast everyday between 8 and 11. We also will cook the lobsters from the lobster pound.
Do we allow pets?
No the property owners do not want pets in the buildings.
Is there coffee in the rooms?
Yes, we have 12 cup coffee pots along with a packet of regular and decaf.
What credit cards do you take?
Visa, Master Card, and Discover. We do not take American Express
Do I need a credit card to reserve?
We accept checks for payment also.
Can we buy lobsters at that dock in front?
Yes, we’ll even cook them for you.
What is there to do?
We try to cover a wide variety of things to do on our, “things to do,” page. We also have a basket in each room with brochures from area attractions and outdoor activities.
Can we reserve the boats when we make our reservation?
You can. Sometimes it works best to arrive and see what the weather is to make plans for our boats.
Can we walk to restaurants?
Harpswell is such a huge town and our businesses and restaurants are spread out across the town, so it’s not practical to walk.
Is there a laundry?
The closest laundry is at Cook’s Corner.
Is there someplace we can smoke?
You can smoke outside, but please no smoking inside.
Do you have a pool?
We do not have a pool, however, the bay is great for swimming and there are beach towels in the rooms.
Is there a grill we can use?
Yes, the grill on the dock next to the two picnic tables is there for the guests.
Do you have a fire pit?
Can we fish on the dock?
Yes, fish anywhere you like. We even have fishing gear that you can use for free. We do ask that you stay out of the way of the lobster boats coming in.
Are there bed linens and towels?
Yes, we supply all towels and bed linen. We change the beds at least every 3 days, and more often if needed. We change the towels every 3 days or whenever we find towels on the floor or in the tub.
Can we bring extra people?
Yes, we charge $25. For each extra person, (over the maximum,) staying in the suites.
Do you have cots and cribs?
We have a few blow-up mattresses, and we do not have any cribs.
Can we get picked up at the train station?
We will pick you up at the train station, however, Harpswell is a big town and to get the most of it, we suggest you have your own transportation.
Is there free parking?
Yes, we have plenty of free parking.